Measuring and Describing Success Workshop

Friday, April 1, 2016 from 1:00 PM to 4:00 PM (CDT)

Learning Center & First Stop
308 West Frontview Street
Dodge City, KS 67801

Measuring and Describing Success: Focusing on more than just the numbers
How would you know that your neighborhood was prosperous? By numbers from a census report, or by driving around, looking at the size of the homes, the make of the cars, the condition of the roads, and how the inhabitants were dressed? If the numbers said one thing, and the physical evidence showed another, which would have more credibility with you? In the same way, libraries can apply several different common sense methods to evaluate the success of library initiatives, including programming, collection policies, and marketing efforts.


  • Introduction: How Do We Measure and Describe Success?
  • Statistics (Outputs) versus Results (Outcomes)
  • The Importance of Being Specific and Concrete
  • Different Methods for Small Libraries and Institutions
  • How Can Numbers Fail: Why Quantitative Measures as Not Enough
  • What Do People Say And Do, And How They Behave
  • Evaluating People, Projects, and Plans
  • Why Stories are Necessary

Presented by Pat Wagner
Pat Wagner has been a trainer, educator, and consultant for 40 years, having worked with clients in 48 states and Canada. She is a manager and producer at Pattern Research, Inc. Pat likes to find the essence in models of human behavior and organizational design and build effective and engaging formats for learning: face-to-face, in print, and online. She has been a poet, playwright, printer, publisher, and graphic designer, and loves books, gardens, and the arts.


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